You could soon pay for a cup of coffee or dinner at your favourite restaurant using your mobile phone. Not just that, you could also send money to a needy relative via your phone. The unprecedented growth in the number of mobile phone users has enabled banks to transform mobile phones into an alternate channel for payments. Till now, most transactions on the mobile would only give customers information on their bank accounts.
All major banks in India are now entering into tie-ups with companies, facilitating payments through the mobile phone. SBI and ICICI Bank have already undertaken pilot projects on mobile banking, in association with Airtel and payments-company mChek.
Multinationals like Standard Chartered and HSBC are also evaluating their mobile-commerce options.Citibank already has a service partnership with Paymate, another mobile-payments provider.
To start with, each bank will use its own payment-gateway, which should eventually come down to 2-3 gateways M-payments operate on a very simple mechanism globally. The details of the credit or debit card are stored in the user’s phone, transactions are done via SMS.
So when a user wants to pay using his mobile phone, all he needs to do is share his mobile number with the merchant. Instantly, he receives an SMS (with the merchant’s name and amount) asking him to authorise the payment.
The customer can do this by confirming the alphanumeric code sent to him, as well as the amount. Within a few seconds, the bank concerned will authenticate the details and debit the amount. But obviously, the merchant will also have to be part of the system.
Considering that less than half of the mobile phone users have high-end handsets, companies are trying to encrypt card details onto SIM cards, to target people using even the entry-level handsets. Those with sophisticated handsets can download software to facilitate the process.
However, there are concerns, as all transactions use SMS, which at times is quite unreliable. There is the security aspect as well, with the SMS pipe being largely unprotected.
At present, the only services to go live are payments of mobile phone bills, and some tie-ups with internet-trading portals.
Source: The Economic Times